Airport Limo Link – Privacy Policy

Last Updated: January 2026

This Privacy Policy explains how personal information is collected, used, stored, disclosed, and protected when you use the website operating under the domain Airport Limo Link (the “Website”, “we”, “us”, or “our”) and any related booking and transportation services.

By using the Website or our services, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy and applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect personal information that is necessary to provide transportation services and operate our business efficiently. Depending on your interaction with us, this may include:

1.1 Personal Information You May Provide

We may collect, as applicable:

Full name
Email address
Phone number
Pickup and drop-off addresses
Flight details
Passenger count
Luggage information
Special service requests (including child seats, accessibility needs, or pet accommodations)

1.2 Payment & Financial Information

Payments are processed through TD payment processing services.
For recurring accounts, we may store full credit card numbers at the customer’s request, using commercially reasonable security safeguards.
For non-recurring transactions, payment details may only be stored by our payment processor.
Airport Limo Link does not share stored payment card data with Transportation Providers.

1.3 Automatically Collected Website Data

We may automatically collect certain technical data when you visit our Website, including:

IP address
Browser type and device type
Pages visited and time spent
Referring website
General geographic location (non-precise)

2. How We Use Your Information

We use personal information strictly for legitimate business and operational purposes, including:

Processing and managing bookings
Coordinating transportation services
Providing trip confirmations and service updates
Processing payments and issuing receipts
Communicating regarding service changes, delays, or issues
Customer support and dispute resolution
Improving our Website, services, and security
Marketing, promotions, and service announcements (where permitted and with opt-out available)
Legal, regulatory, and insurance compliance

3. Marketing & Promotions

We may send promotional or informational emails from time to time.
You may unsubscribe from marketing emails at any time using the link provided in such communications.
Transactional emails (booking confirmations, receipts, service updates) are not optional while a booking remains active.

4. Call Monitoring & Recording

Phone calls may be recorded for quality assurance, training, security, and dispute resolution purposes.
By communicating with us by phone, you consent to such recording where permitted by law.

5. Sharing of Information

We do not sell, rent, or trade personal information.

We may share limited personal information strictly as necessary with:

Affiliate Transportation Providers performing the booked service
Dispatch and operations personnel
Payment processors
Hosting, analytics, advertising, and security service providers

Shared information may include:

Name
Phone number
Pickup and drop-off details
Flight information
Special service notes

All partners are required to handle data in a confidential manner and solely for service fulfillment.

6. Analytics, Advertising & Tracking Technologies

We may use:

Google Analytics
Google Ads conversion tracking
Meta (Facebook/Instagram) advertising tools
Remarketing and retargeting services
Call tracking systems

These tools may use cookies and similar technologies to analyze behaviour, improve the Website, and deliver relevant advertising.

You may manage cookie preferences through your browser settings. Disabling cookies may affect Website functionality.

7. Data Hosting & Cross-Border Transfers

Our Website and booking systems may be hosted on servers located in the United States.

By using our Website and services, you acknowledge that your personal information may be processed and stored outside of Canada, including in the United States, where different data protection laws may apply. We apply reasonable safeguards regardless of storage location.

8. Data Retention

We retain personal information:

Only as long as necessary for active services
As required for accounting, tax, insurance, and legal compliance
For dispute resolution and enforcement of agreements

Once no longer required, data is securely deleted or anonymized.

9. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information, including:

Secure servers and encrypted connections
Controlled internal access
Firewall and malware protection
Secure payment environments

Despite best efforts, no system is completely immune from risk. In the event of a security breach, we will provide legally required notifications.

10. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate data
Withdraw consent for marketing communications
Request deletion of personal information, subject to legal retention obligations

Requests may be submitted using the contact details below.

11. Minimum Age Requirement

Our services and Website are intended for individuals 16 years of age or older. Users between the ages of 16 and 17 may only use our services with the consent and involvement of a parent or legal guardian.

By using our Website or services on behalf of a minor, the parent or legal guardian represents and warrants that they:

Have reviewed and agree to this Privacy Policy on the minor’s behalf; and
Consent to the collection, use, and disclosure of the minor’s personal information as described herein.

We do not knowingly collect personal information from children under the age of 16. If we become aware that such information has been collected without appropriate consent, it will be promptly deleted.

12. External Links

Our Website may contain links to third-party websites and social platforms. We are not responsible for their privacy practices and encourage reviewing their privacy policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on the Website with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of any updated version.

14. Contact Information

For privacy-related questions, access requests, or concerns:

Airport Limo Link
Email: limolinkairport@gmail.com
Phone: +1 416-907-4890